|Country||Shipping method||Shipping cost||Type of delivery||Shipping time|
|France (Monaco & Corsica included)||Colissimo||5€||Free||Parcel hand delivered with signature||3 to 5 working days (1)|
|Kiala||5€||Free||Customer to collect parcel from a selected list of vendors||3 to 5 working days (1)|
|Chronopost||10€||10€||Parcel hand delivered with signature||2 to 3 working days (1)(2)|
|Luxembourg, Netherlands, Italy, Austria, Germany, Ireland, UK, Belgium, Portugal, Spain||Chronopost||10€||10€||Express delivery with signature||2 to 4 working days (1) (2)|
|Switzerland (3)||UPS||20€||20€||Express delivery with signature||2 to 4 working days (1) (2)|
( 1) Average time recorded . Working days : Monday to Friday (Saturday, Sunday and French holidays excluded). For Corsica : The transport time may be extended by 1-2 days. These limits shall be from the time you place your order before 9:00 am, for an inventory item .
(2) No delivery on Saturdays.
(3) subject to customs fees and taxes plus customs processing fee (CHF 20).
Delivery by Colissimo: The package is hand delivered by La Poste against signature to the recipient, or a person residing with him, or a person specially authorized . And digital signature is proof of delivery of the package.
The indicative delivery time is 24 to 48 hours after the provision of the package by Natura to La Poste . The recipient can trace the parcel through the number of packages received by e -mail order confirmation .
In the absence of the recipient's at his address , a notice is left by La Poste in the mailbox of the recipient. This indicates the coordinates of the post office where the recipient can withdraw the parcel within 14 days.
After this period of 14 days , the package will return in our warehouse and delivery costs will be charged to the Customer. The ordered products will be refunded or reshipped .
Delivery by Kiala : The package comes in the chosen vendor by the Customer in the list provided at the time of the order.
The indicative delivery time is 48 hours after provision Parcel Natura to Kiala.
As soon as the package arrived in the vendor's relay point, the Customer receives an email from Kiala. The parcel will be delivered by the pick-up point against signing and presentation of identification .
Customer has 14 days to get the parcel. After this period of 14 days , the package will return in our warehouse and delivery costs will be charged to the Customer. The ordered products will be refunded or reshipped .